Health & Safety

Our top priority is your safety via myEntrego

We have expanded our security measures to reduce your risk of exposure to unauthorized transactions.

by Entrego October 02, 2020 12:00 PM

In this very challenging time, we understand how security and safety are significant for you and our myEntrego community. This is especially true nowadays that more people are reliant on buying their items online and have these items shipped by a logistics service provider like myEntrego.

As part of our efforts to keep myEntrego free from fraud and other unauthorized transactions, we now ask our shippers to do a one-time upload of any of their valid government ID.

In this way, we may continue to be partners with our shippers in keeping myEntrego free from dangerous goods like explosives and flammable liquids, prohibited items like smuggled goods and narcotics, and other restricted products.

What type of valid IDs do we accept?

Any of the following government-issued ID can be uploaded:

  1. SSS ID
  2. GSIS ID
  3. Passport
  4. Driver's License
  5. Unified Multi-Purpose ID
  6. PRC ID

How to upload an ID

1. Login to my.entrego.com.ph

KYC ID - Step 1

2. Click the Gear icon 

KYC ID 2

3. Tap the Profile Settings option

KYC ID 3

4. Look for the ID Type and Upload ID section

KYC ID - Step 4

Note: In case an existing shipper missed the uploading before November 9, he/she will be required to upload an ID prior to his/her next booking.

We understand your data privacy concerns

Entrego also assures its shippers that the company takes data safety and privacy seriously. All information provided to Entrego will be stored securely and never shared to anyone, except in limited situations specified in our Data Privacy Policy.

Please visit our Data Privacy Policy to know how Entrego processes these type of information.

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