Account Representative

Entry Level   •   Mandaluyong City

Job Description

We are looking for an Account Representative to join our Operations team. S/he will prepare texfile for generation of sticker label of picked-up packages. The role will be reporting to the Team Leader.
  • Ensures the timely reporting of delivery reports from Hubs
  • Oversees the operational compliance of the team based on the standard operating procedures (SOPs)
  • Monitors the timely pick-up and dispatch of packages
  • Ensures the packages accepted are properly packed according to transport packaging standards
  • Files and keeps all the processing documents
  • Makes operational adjustments as necessary
  • Sends the required reports in a timely manner
  • Improve the procedures and service quality of service
  • Any other operational activities required by the client
  • Establish rapport with clients’ operating team
  • Perform other duties that may be assigned by the immediate superior
Key Decisions:
  • Accuracy and timeliness of package status
  • Escalation as necessary
  • Integrity of the file
Key Performance Indicators:
  • Account Management
  • Achieve agreed reporting date and time
  • At least high school graduate with experience in encoding and data processing
  • Flexible and adaptable to stressful environment
  • Process and Result oriented
  • Computer Literate and comprehensive knowledge/skills in
  • Microsoft Office (Excel, Word, Power point and Access) needed
Please note that only shortlisted candidates will be notified for next steps. Rest assured that your application is kept in our active pool for reference.
Entrego is not partnering with new recruitment vendors at the moment. Vendors who provide unsolicited resumes shall waive rights to claim for placement fees in the event that candidate is eventually engaged.

Application Process

1 Resume Screening

2 Online/Phone Screening

3 Onsite assessment and interviews