Operations

Freight Forwarding Manager

Lead Level   •   Biñan, Laguna

Job Description

The Freight Forwarding Manager manages the freight forwarding flow of all air and sea cargoes inbound or outbound of all Entrego client nationwide. He/She ensures the cross dock operations on a daily basis with operational compliance and productivity. Evaluates and analyzing both internal and external factors affecting performance of Air, RORO, Land and Sea Freight Cargoes. Ensures implementation of plans, policies and standards of the company. He/she must also be abreast of the daily operational requirements, the ability to handle it with utmost urgency and pro-active approach in addressing Operations, Logistics, Human Resource, Customer Relations and Finance.
 
Responsibilities:
  • Establish and maintain a system that identifies market needs and customer requirements in the shipping, RORO or airline industry
  • Recommends steps needed to increase and protect the market base of the company
  • Responsible for the improvement of revenue through the promotion of company’s image and effective media communications/public relations of the branch in coordination with Sales and Marketing Department
  • Responsible in the attainment of Freight Forwarding revenue and collection targets through the development of an effective action plan and execution of efficient revenue collection in the branch
  • Ensures consistent implementation of vessels, trucks, and aircraft standard arrival and departure schedule as well as stay in port time
  • Monitors trucking operation cost and maintains a low cost per service offered to customers
    by maximizing capacity, increasing volume and lowering costs
  • Ensures that systems and procedures are effectively monitored and deviations are corrected and continuously improved to meet customer’s changing needs and expectations
  • Establish good relationship with the suppliers, service contractors and government agencies in meeting customer’s changing needs
  • Ensure compliance and strict adherence to company’s standards, policies and procedures as well as agreed work performance
  • Plans, directs and controls the daily operations of the Teams under his/her area
  • Ensures efficient operations by making sure that Teams comply with SOPs and Company policies
  • Regularly analyzes efficiency performance and monitor areas for improvement
  • Analyzes all Monitoring reports and come up with programs and measures to improve the
    productivity and efficiency of the area
  • Continuously seeks potential locations or relocation of existing cross dock operations
  • Coordinate and negotiate with shipping lines, airlines and truckers on rates and services, communicate and develop professional working relationship with them
  • Working areas under His/Her management is within standards and well maintained such as but not limited to:
    • Cleanliness
    • Serviceability
    • Renovations
  • Ensure timely and consistent delivery of KPI’s to client and Entrego
  • Conducts Process Review analysis of Clients Operations, logistics practices and concept studies, provides professional opinion and recommends logistics solutions that will simplify and optimize facilities and other resources
  • Other functions that may be assigned from time to time and he/she will cover the entire
    Luzon area
Qualifications:
  • Graduate of any four-year course
  • Minimum 4 years work experience as Manager in Operations or Sales in land, sea and air freight forwarding in the logistics industry
  • Demonstrate ability to train and mentor associate and mid-level managers
  • Apply the principles of business and technical requirements needed in Operations
  • Knowledgeable in trucking, sea/air forwarding, and distribution services
  • Must have confidence in roll-out/delivery of projects/trainings
  • Excellent Project Management Skills
  • Strong interpersonal communication skills, problem solving and teamwork
  • Essential to have good numerical skills and excellent understanding
Please note that only shortlisted candidates will be notified for next steps. Rest assured that your application is kept in our active pool for reference.

Entrego is not partnering with new recruitment vendors at the moment. Vendors who provide unsolicited resumes shall waive rights to claim for placement fees in the event that candidate is eventually engaged.

Application Process

1 Resume Screening


2 Online/Phone Screening


3 Onsite assessment and interviews