Operations

Surveillance and Monitoring Associate - Laguna

Associate Level   •   Biñan, Laguna

Job Description

The goal of the Security and Loss Prevention Coordinator is to ensure the implementation of Security and Loss Prevention measures at all worksites nation-wide in order to attain 100% compliance in the Worksite Vulnerability Profile within the rating period through hub coordination and surveillance.
 
Job Description
  • Supervises subcontracted group of CCTV Analysts.
  • Ensures 100% submission of hourly updates in the Telegram thread.
  • Timely identification and action of issues and concerns as reported by the security guards.
  • Monitor compliance with Loss Prevention Cargo Integrity procedures by security guards.
  • Obtain commitment from concerned security agencies' management to rectify non-compliance of security guards with Loss Prevention procedures, particularly newly set and/or updates on temporary and special procedures (e.g., Coronavirus 2019 safety protocols, and online shopping grand sale/promo period).
  • Interview persons to provide supplemental information in aid of an investigation.
  • Monitors live and review recorded video surveillance footage to identify and assess suspicious behaviors and activities, observations, patterns, and incidents to prevent threats, risks, and loss through early warning.
  • Prepares and submits periodic reports documenting detailed information and descriptions of suspicious behaviors and activities, observations, patterns, and incidents. Provides assessments and recommendations, if warranted.
  • Ensures proper storage of CCTV footages and should be readily available at any given time.
  • Ensures that the CCTV system is fully operational by maintaining an accurate recordkeeping of: a) pre-identified defects and damages to avoid substandard performance and expensive damage costs; and b) periodic preventive maintenance of all CCTV equipment.
  • Reports to SMSLP the discrepancies that occur within the field of view of any of the cameras within their shift in order to enable documentation of the same.
  • Always ensure the completeness of the posting of all required Loss Prevention subcontractors during the rating period for MCX-Visayas Hubs.
  • Ensure that Loss Prevention FTEs and subcontractors who are posted are fully aware of, and are implementing, all of the Loss Prevention policies and procedures as stated in the Loss Prevention Policy and Manuals, including succeeding emailed instructions from SMSLP, e.g. Gate Pass procedures, etc. specifically
  • Document and report to SLPAM all incidents on the use of unsafe trucks for transporting packages to and from AOR Hubs.
  • Prepare and submit daily reports for documentation of all activities.
  • Provide monitoring update report for bank cash deposit/pick-up at AOR Hubs.
  • Ensure that packages from hubs are checked by the security guards and compared with the pull-out form issued to riders.
  • Vetting the attendance records by Loss Prevention security agency subcontractors versus hourly updates in the Telegram thread.
  • Provide information on daily manning deployment of guards and their respective assignment in the Google Sheet trackers.
  • Provide updates for High Value Pre-Alerts from one hub to another within the AOR.
  • Ensure the prompt and full implementation of the procedures for the discovery of Damage shipment or parcels in worksites.
Requirements
  • Must have at least 2  years of experience in security and surveillance work
  • Must demonstrate exceptional proficiency in the use of Microsoft Office, g-suite, and all other electronic work platforms of our company, except Fareye
  • Must have above-average analytical skills
  • Must be capable of writing clear and concise reports in a timely manner
  • Must have a valid Brgy. Clearance, Municipal Trial Court Clearance, PNP Clearance, NBI Clearance, Neuro-Psychiatric Exam Result, and Drug Test Result
  • Must have a signed and valid clearance from his former company
  • Previous service in the AFP, PNP, NBI, or any of the government security agencies is preferred
Please note that only shortlisted candidates will be notified for next steps. Rest assured that your application is kept in our active pool for reference.

Application Process

1 Resume Screening


2 Online/Phone Screening


3 Onsite assessment and interviews